????? ???? ?????? ????????? ??????? ????? ?????? ????????? ????? ?? ??????? ???????? ????? ?? ?? ????????? ????????? ???? ???????: ??? ????? 360 ???? ?? ?????? Real-time Interaction ??? ?????? ???????? ?? ???? ????? ????????? ?????? ???? ????????? ???????????? ?? ???????????? CRM ? ERP ?????? ???? ????????? ??????? ????? ????? ?????? ?????